Oriole's team tries its best to reply to all clients requests within 1 - 2 hours after the form submission (working hours are between 9am and 10pm). The team will check your request and then will contact you via the preferred way of communication that you have chosen on the form. If you have decided to order any of our pyjamas (great choice by the way), the team will ask you for more detailed measures to sew a perfect and persanolised set of clothes. In case you order any product other than pyjamas, detailed measures will not be needed. We will just consult you on the best size to choose.